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Why Khan El Kaser !
More than just products, Khan El Kaser is a journey towards confident, radiant skin: a reflection of your inner beauty and strength.
We understand the daily struggles women face – the dryness, the breakouts, the dullness that can hold us back. That's why we're here, not just with solutions, but with empowerment.
Imagine waking up to skin that glows, not just from the outside, but from the confidence within. Imagine feeling comfortable and beautiful in your own skin, ready to take on the world. Khan El Kaser is your partner in that journey!
Born amidst Lebanese mountains in 1961…
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FAQ's
1. What methods of payment are accepted?
We accept the following forms of payment: Visa, America Express, MasterCard, pre-paid gift cards Internationally, tabby, and Tamara
Cash on delivery is applicable only in the UAE and Lebanon and if you choose COD from any other country the order will not be confirmed and will be canceled within 48 hours.
2. How Long Does the Delivery Take?
Enjoy the convenience of receiving your order at your doorstep within a speedy timeframe:
Worldwide: 4 to 10 business days
MENA countries: 3 to 4 business days
GCC countries: 2 to 3 business days
3. Can I cancel my order?
When an order is received at Khan El Kaser, our team initiates immediate processing to ensure swift delivery. Please note that orders cannot be canceled or modified once submitted. However, we value your feedback, and if you have specific reasons for wanting to cancel, kindly reach out to us at info@khanelkaser.com.
4. What Is The 30 Day Empty Jar Guarantee?
A testament to the power of our skincare products and our commitment to your satisfaction:
- We firmly believe in the transformative capabilities of our products to nourish your skin and boost your confidence
- We offer a full refund if you're not completely satisfied with your purchase within 30 days of receiving it, even if you've used up the entire product
- We stand proud behind the quality and effectiveness of our organic skincare range, reassuring you that your investment is in reliable and trusted products.
- Simply return the empty jar to initiate your refund. No complex procedures or tedious paperwork - just a hassle-free experience.
- You're allowed to return one product within the first 30 days of ordering
A testament to the power of our organic skincare products and our commitment to your satisfaction:
- We firmly believe in the transformative capabilities of our products to nourish your skin and boost your confidence
- We offer a full refund if you're not completely satisfied with your purchase within 30 days of receiving it, even if you've used up the entire product
- We stand proud behind the quality and effectiveness of our organic skincare range, reassuring you that your investment is in reliable and trusted products.
- Simply return the empty jar to initiate your refund. No complex procedures or tedious paperwork - just a hassle-free experience.
- We understand that transitioning to organic skincare can be intimidating. Our 30-Day "Empty Jar" Guarantee gives you the peace of mind to try our products without any risk.
So go ahead, give our products a try - we can't wait to hear about your transformation!
5. What happens if a product is backordered?
In the event that an item from your order is out-of-stock, we will promptly notify you via email with the expected in-stock date. Rest assured, the remaining items in your order will be shipped on time, and the out-of-stock item will be dispatched at no additional cost as soon as it becomes available.
6. Received Damaged Products, What is Your Return Policy?
To expedite the replacement process, kindly report any defective and/or damaged merchandise within 7 days of delivery. Please notify us via email at info@Khanelkaser.com, attaching a clear photo of the damaged goods along with a detailed description of the defects or damages.
7. I received damaged products, what is your return policy?
Defective and/or damaged merchandise must be reported within 7 days of delivery in order to be replaced. Please notify us by email at info@Khanelkaser.com and send a photo of the damaged goods with a description of what is defective/damaged.
8. I Placed an Order But Didn’t Receive a Confirmation Email!
Are you sure that details are correct, and the payment is processed successfully? If that is the case, kindly send us an email to info@khanelkaser.com with your inquiry and contact details.
